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You can return your unused product within 30 days of purchase date for a full refund. To return a product, please contact us at support@carputech.com and we will send you return instructions*. Used items may be subjected to 20% restocking fee. To be eligible for a full product refund, please make sure your returned items are in the same condition as you received them.

*For change of mind returns, return shipping fee of $18(US domestic ground shipping basis) will be deducted from your refund. If abroad, may charge additional expenses.

We offer 2-year warranty for all Carputech Carplay Modules and Android car screens. Free gifts do not come with a warranty. All refurbished products come with a 1-year warranty. Returns or exchanges are not accepted for non-defective products. Warranty time starts from the day you receive the parcel. Carputech will still provide permanent technical support and operation suggestion for those products that have exceeded the warranty period.