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Wordwide Free Shipping on All Orders.
You can return your unused product within 30 days of purchase date for a full refund. To return a product, please contact us at support@carputech.com and we will send you return instructions*. Used items may be subjected to 20% restocking fee. To be eligible for a full product refund, please make sure your returned items are in the same condition as you received them.
*For change of mind returns, return shipping fee of $18(US domestic ground shipping basis) will be deducted from your refund. If abroad, may charge additional expenses.
We offer 2-year warranty for all Carputech Carplay Modules and Android car screens. Free gifts do not come with a warranty. All refurbished products come with a 1-year warranty. Returns or exchanges are not accepted for non-defective products. Warranty time starts from the day you receive the parcel. Carputech will still provide permanent technical support and operation suggestion for those products that have exceeded the warranty period.
Please note that
Currently, only three types of AUDI hosts are supported:
AUDI Multimedia (please order HIGH)
AUDI Symphoney (please order LOW)
AUDI Concert (please order LOW)
About accessories
If your car belongs to the following three types, please let us know We will send accessories free of charge.
Opening of new store
Without a lot of experience accumulation and precipitation, we can't produce good products. In the past 13 years, the LELV brand has served millions of car owners in the Chinese market.
about Parameter configuration
Andiord 12 system, 8-core processor, running memory 8G, storage memory 128G, main frequency up to 2.0GHz, equipped with HD1920 * 720p touch screen.
DSP
various scene mode sound effects, pop music, rock music and theater music, let your ears enjoy more.
about Mobile phone interconnection
Support IOS apple carplay and Android AUTO,Perfect interaction between mobile phone and new screen.
about Video
Online music online movie online browse local movie local music Bluetooth music,Make driving enjoyable.
about NaviNavigation maps
Support Google map Igo map and other maps.
about Bluetooth speaker
With Bluetooth 5.0, the sound is clearer, and the effect is great even at high speed.
about Split screen
Split screen function, navigation and video are played on the screen at the same time.
about Reversing system
If the original car has a reversing image, we support the reversing image of the original car. If not, we will give you one as a gift .
about Original vehicle system
Support original system functions, steering wheel buttons, original CD, original iDrive and original audio.
THE A4 B8 Q5 Screen AT A GLANCE
1:Is the android auto/apple carplay wireless or do you need to connect it via cable?
Carplay is wireless, auto is wired, and the product itself is also an Android system. It supports downloading and installing app。
2:Screen is it touch?
Yes, finger touch is supported.
3: Is this compatible with AUDI A4 2013?
The product supports AUDI A4 B8 q5 series from 09 to 16 years.
4:Are there all languages?
Yes, at present, it basically supports 90% of the world's languages.
5:Keeps the original car controls? Steering wheel and scroll?
Yes,the product completely retains the function of the original car,The new system will not affect the original system.
6:The carplay modul is integrate with the screen?
Yes, the product itself contains the function of Carplay, and no other equipment is .
7: Is there Bluetooth built into this system to listen to music ?
Yes, the product has built-in Bluetooth, support Bluetooth music, Bluetooth
phone, address book reading, recent calls and favorite calls
8:Is it compatible with right hand drive car?
Yes, whether it's left-handed driving or right-handed driving, the product can be
supported. Explain to the seller before buying.
9:Are there installation instructions and instructions in the package?
Yes, there is an installation instruction in the package
10:Can I install the software myself? Like YouTube or some maps?
Yes, the product can download and install app online.
For more questions, consult the seller, and we will serve you 24 hours a day.
Warranty terms and After sale service
A.All of our products come with 1 year warranty ( dated from the shipping date) .
One year post paid maintenance (material cost andlabor cost).
B.This warranty does not cover the result from : accidents , artificial damage,
unauthorized attempts to modify , Use of thirdparty accessories,in purpose or
consequential damages.
C.Please do read the user manual of the item carefully before installation and
use,and invite an authorized technician to dealwith the installation.
D.We can offer technial support to our customers after sales,Video quick technical
guidance.
Service purpose
Customer's satisfactory is our ultimate goal . If you are satisfied with our productsand service , please leave us 5 stars feedback . If you have problem or question,please contact us before open a dispute or leaving any type of feedback
. Allmessagesor emails will be answered within one business day . If you don't receive our reply , please kindly re-send your email orcomplaint to our manager.
System works seamless with original car functions screen is clear and reverse camera now looks better apple car play is wireless. The mirror features are a bit tricky but they do work more than happy with purchase
The product is really great. It really enhances our car. Once you have understood how to use it, it is very easy and intuitive to use.
I would like to emphasize the service. Jessy really helped us with any problems at any time.
We would buy the Peoduct again and again.
Many thanks for this service.
Fulfillment and chat response very timely. 5 stars.
However, despite sending photo of my interior as requested by Carputech they sent a silver trim instead of black.
When questioned they advised that they don't supply in black, so now I will need to have the trim painted.
Would have purchased elsewhere if I had known.
Hello, sorry for the inconvenience.
We have displayed the package accessories details on the product details page, indicating that we provide silver frames for 2009-2012 cars and black frames for 2013-2016.
Then why 4 stars and not 5? Well, there are some rough spots. Shipping would have been fast had it not been for issues with DHL. There are installation instructions but they are very rudimentary. There is an installation video but it is not detailed enough. You Tube is your friend here and searching for dash or air vent removal in a general sense will help you get started. Basically everything that you unplug will be re-plugged by the supplied harness. Ours was a 2008 Audi A6 and it took two days. There are no instructions on operation of the actual unit but if you are already familiar with Android Auto that should not be much of a barrier and a visit through the settings menu is fairly intuitive. One day after installation we went on a week long road trip. As this was a significant technology upgrade for the Audi the Android Auto was a WONDERFUL addition. The unit performed flawlessly and we LOVED having the additional features in the vehicle! It was a lot of work up front but well worth it and everything about the unit is working well. The other thing that was impressive was the responses from Carputech when I had questions. They were very responsive to the emails and very helpful. Thank-you you Jessy for a great experience.
The screen comes very well packed and within the delivery time.
Install or mount it, it is not very complicated since it fits perfectly in the hole of the other screen, you just have to make sure to connect the connections well without forcing anything.
Keep original menu and Android car, at the moment I have not had problems but the seller answers quickly, so very happy😃
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System works seamless with original car functions screen is clear and reverse camera now looks better apple car play is wireless. The mirror features are a bit tricky but they do work more than happy with purchase
Overall the product is great. Works really well and it's amazing how customized the product was for a 11 year old car. My car now has Android play, Google Maps and more! It was important for me to have a product that worked with my car's original touch screen and internal system. I have a well preserved leather interior for a sports coupe, that last thing I wanted was a separate screen that would topple over on every fast turn or block my view. I need to see every street angle in my sports car. I now have a perfect upgrade to my car's own system. The only challenge is for a novice like me is that it will take some time and reviewing videos online to install this. It's a lot of small steps and challenging wiring. It too me about two weeks and multiple attempts (now I had no car electrical experience -zero- and this was my first time trying to install something into a car, I had never ever taken apart a car dash before, it was a little scary, but I was successful because I took it slow and was very careful). Second, there was feedback with the audio after intalling that was annoying, so I purchased a ground loop isolator online for $10 and that fixed the issue. Easy! I would suggest Carputech advise everyone to get a ground loop isolator if they get feedback. I had to search more videos online to figure out this issue. Overall, great purchase and everyone who is new to car electrical and audio installations could consider just going to a car audio professional if they do not want to take the extra time to learn the process like I did. Very happy overall, amazing how it works on a 10+ year hold sports coupe!
Super easy install!! Great product. Shipping was pretty quick from comping from over seas to Texas. I had some questions but they were able to reply and help out very quick ! Product is great. 100% recommend
The product is really great. It really enhances our car. Once you have understood how to use it, it is very easy and intuitive to use.
I would like to emphasize the service. Jessy really helped us with any problems at any time.
We would buy the Peoduct again and again.
Many thanks for this service.
The best supplier provides excellent service and answers all my questions. It also provides a wealth of information.